General Terms and Conditions
This site is owned by Lintbells Ltd of West Barn, Fairclough Hall Farm, Halls Green, Weston, Hitchin, Hertfordshire, SG4 7DP and operated by SAM BS Ltd (Company), registered in the Commercial Register at the Registry Agency in Bulgaria, VAT 130778136, registered address: 13 Sveti Kral Str., and office address: Sofia 1335, zh.k. Luilin10, Dr Petar Dertliev Blvd., “Labirint” Commercial Building, 5th floor.
The general terms and conditions meet the requirement of Chapter III of the Bulgarian E-Commerce Act and in order to protect the rights of consumers.
The general terms and conditions govern the relationship between SAM BS on one hand and all existing and potential users of the e-shop on the other hand.
The content in the website is intended for personal use only. All rights, including copyright, in this website are owned by or licensed to Lintbells Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described.
The obligations and responsibilities of SAM BS Ltd. with respect to the offered goods are governed by the respective agreements with the manufacturer of the products.
By clicking on the “Add to shopping cart” button, the user agrees to pay the purchase value and the value of the delivery. The payment can be done via bank transfer or via Cash delivery method.
The user agrees to that “SAM BS” Ltd. will communicate with him via e-mail.
We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
All trademarks used on this website are property of their owners and are protected by the Copyright and all related rights act, including all the relevant applicable foreign legislation.
The user of the website are not permitted to use it for advertising without SAM BS’agreement, which is governed by a separate contract.
“SAM BS” Ltd does not guarantee and is not responsible for insuring the uninterrupted and trouble-free use of the website. SAM BS Ltd.
All prices, published on the website are not final. SAM BS Ltd. has the right to change them at any time. All prices are displayed inclusive of VAT. If the price of the goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable, then you will of course have the right to cancel your order.
SAM BS Ltd has the right to change the website design, the types and quantities of the products, payment and delivery methods, which are published on the website, without announcing it to the users.
According to art.65 and art.66 of the Bulgarian Consumer Protection Law, the Company has the right to reduce the prices. Any announcement of price reduction must state the old price which the trader applied during a specific period before the date as from which the reduction of the price applies. “Old price” shall be the price which the trader applied during a period which may not be shorter than one month prior to the date of the price reduction. An announcement of price reduction may not be applied for a period longer than one month and shorter than one working day. An announcement of price reduction may nevertheless cover a period longer than one month but not exceeding six months in the following cases:
- full or partial clearance sale of the goods in stock upon sale of the business premises;
- full or partial clearance sale of the goods in stock on the business premises upon partial suspension of the business activity of the trader, provided that this ground has not been invoked during the last preceding three years;
- remodelling and building works on the business premises for a period exceeding thirty working days;
- transfer of the enterprise or liquidation.
Under the Law on Protection of Personal Data the User has the right of access to his own personal data, which he has introduced and/or made available to the SAM BS Ltd. using the Site, as well as for the purposes of making reparation of the same. The user’s personal data are used by the Company to issue the required accounting documents certifying the transaction as well as the delivery of the order.
The Company will collect and control my Personal data, in particular by collecting of the data, data storing, selecting and saving by usage of manual and automatic means. The Company will not disclose any personal data, unless the Government does not require it, due to a special investigation cases.
Anyone who place an order from this website is obliged to indicate the required personal data in a good faith. Any misrepresentation made in the Personal Data shall cause the filing of administrative/criminal case/s. Misrepresentationis related to the following cases:
(A) Providing personal data which do not correspond to the actual status to which it relates
(B) Providing personal data of another person, including personal identification.
The Company is not responsible and does not owes conpensation to a person whose personal data was used by another person, no matter if the first person has given his or her approval.
By accepting the general terms and conditions, the user declares that voluntarily provides the Company with his/her personal data and agrees that the Company will control the data and in particular by collecting of the data, data storing, selecting and saving by usage of manual and automatic means. Data processing of the user’s personal data I made for:
(B) individualisation of users;
(C) inviting users to attend company’s events, including contests and providing prizes;
(D) statistical objectives.
The personal data will not be provided to third parties, unless:
(A) the user agrees;
(B) the information is provided to employees or company, engaged with the company’s activities, such as marketing, advertising or PR campaigns of the company;
(C) the information is requested by legally authorized person or public people/institutions.
(D) the law obligates the Company.
You may opt out of any future contacts from us at any time. You can do the following at any time by sending us a notifications to the following address: SAM BS Ltd, Sofia 1335, zh.k. Luilin10, Dr Petar Dertliev Blvd., “Labirint” Commercial Building, 5th floor.
TERMS AND CONDITIONS ACCORDING THE CONSUMER PROTECTION LAW AND THE ELECTRONIC TRADE LAW
Sales contract concluded on the Internet
The sales contract concluded via the internet is a distance selling contract. A contract would be formed once a customer makes an offer by placing an order and the supplier accepts this offer. An advertisement on a website will not generally constitute a formal offer to contract.
The contract is considered to be concluded by sending a confirmation e-mail from SAM BS to the user’s order.
SAM BS Ltd. is a supplier with the following contact details:
- “SAM BS” Ltd. is registered in the Commercial Register at the Registry Agency in Bulgaria, VAT 130778136;
- Office address: 1335 Sofia, zh.k. Luilin10, Dr Petar Dertliev Blvd., “Labirint” Commercial Building, 5th floor
- Email: [email protected]; telephone.: +359 2 8 100 173.
Each product on the website is individually described in details.
The prices of the products are marked for each separate item. All prices are inclusive of VAT.
The delivery price of the user’s order is defined as follows:
- for order up to 40 BGN, the delivery price is covered by the user;
- for orders above 40 BGN – the delivery is free.
CANCELLATION AND RETURNS
You can cancel your contract at any time up to 24 hours after the moment you place it. To do so, please email us at [email protected], giving a brief outline of the reasons for which you are cancelling your order. You are supposed to send us your names, user ID and the number of your order.
Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods. If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 7 days of receipt, packed with a proof of purchase (shipping documents and invoice/receipt), ensuring they are packaged adequately to prevent damage in transit. All shipping costs, related to returning the items are at your own expenses (unless the return is by fault of SAM BS Ltd.). The items are your responsibility until they reach us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
All returned goods must have its label on Bulgarian language, which includes SAM BS Ltd. attributes. All returned goods must be not opened, not shredded, scratched, cut, and not damaged, packed in the original plastic or carton packaging (if there is no carton on the plastic), packed with all payment documents and documents from the delivery company.
If the goods are in any way defective please contact us immediately at telephone 00359 2 8 100 173 . We will deal with this in accordance with your legal rights. In such cases, the user is protected according to Art.126 of the Consumer Protection Act.
Links to others sites – all links from this website to other websites are provided solely for user convenience. SAM BS Ltd is not responsible for the content of any other website.
ARBITRATION CLAUSE AND APPLICABLE LEGISLATION
When using the Site Users are obliged to comply with these Terms and the applicable for the site’s goods and services legislation of the Republic of Bulgaria, including international law on trade in goods and services.